Owner note: this is a sensible starter text written for a Nigerian digital-services
platform. Replace the bracketed placeholders and have a lawyer review it before you go live.
Automatic refunds
- Virtual numbers: if no SMS arrives before the timer ends, or you cancel before a code arrives, the full amount returns to your wallet automatically.
- Airtime, data and bills: if the provider rejects the order, your wallet is refunded immediately.
- Dollar cards: card funding is non-refundable once spent by a merchant; unused card balance can be withdrawn by freezing/cancelling per card rules.
No refund
- A virtual number whose code was delivered (even if the website later rejects the number).
- Airtime/data/bills delivered to the wrong number or meter you typed.
- Boost socials that were delivered and later partly dropped by the platform (we may offer a free refill where available).
Something looks wrong?
Open Support with your order ID. We review within 24 hours.
